I had a trial digital subscription which I enjoyed. When it came to an end I cancelled it. In my account area was a range of subscription options including a trial print subscription for £50. I wanted to try that as I'd like to have a print subscription but not sure I'll have time to read it every day so a trial is ideal. I entered all my details only to be told no. Spoke to the online chat who took ages to say it was because I'd already had a digital trial. Why offer it to me then?! Next message I get is from another operator saying "Hi how can I help?". What?! Bizarre.Anyway from reading the reviews below it seems I've had a lucky escape. Shame - I think the paper has great journalism but the customer services end needs a lot of work
Claim your business profile now and gain access to all features and respond to customer reviews.
www.ft.com