Shocking Customer Services:Signed up to the trial period and then transferred over to a Corporate Subscription but they have NOT cancelled the standing order. Tried to resolve using the live chat but kept going around in circles. Just spent nearly an hour talking to Customer Services without any resolution as the agent was untrained, reading from a script and lacked support from anyone with any knowledge. Asked to speak to a Team Leader or more experienced agent and waited on hold for 15 minutes before being told no one was available.Situation still unresolved and unclear of how to resolve.
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