ft.com

2.1
2.1 Based on 80 reviews

www.ft.com...

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Travis Howard
Good newspaper, but AWFUL customer service/subscription report

I enjoy reading the Financial Times, but if something is wrong with your subscription, you are on your own. Support is non-existent.I subscribed a number of weeks ago, to thePremium level which includes a newspaper delivered 6 days per week. Supposedly. To date, I have still not received a single newspaper delivery, and despite numerous emails to subscription support, and live chats with their online operators, I haven't received a single response and am still not receiving newspapers.And all for only £14.50 per week. Bargain...

2
Date of experience: Jan 18, 2019

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