ft.com

2.1
2.1 Based on 80 reviews

www.ft.com...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Non-existent customer service and subscription support

I wrote to the FT with a question about subscriptions.I received an automated response saying I should receive a reply within 5 working days.13 working days later, I had no reply.I wrote again, and got no reply.I then, about a week later, wrote an email of complaint to their customer services, and several days later have yet to receive any reply.A very poor level of service from a company that I had thought would be more professional.

1
Date of experience: Jun 06, 2018

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More