ft.com

2.1
2.1 Based on 80 reviews

www.ft.com...

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Kelly Reed
Weekend Delivery

Ordered the weekend print. Didn't arrive in week one. Told it would arrive in week two and it hasn't. Cancelling subscription. I have now heard from many the FT delivery service is dreadful. If you can't deliver paper to people's doors you shouldn't offer the service.Edit - dreadful customer service, they simply suggested I wait another week to see if it had resolved. I told them to add the daily paper until we know that they have sorted the issue and they refused. I tried printed press but will stick to digital news aggregators. In the age of frictionless processes print media needs to do better to survive.

1
Date of experience: May 06, 2023

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