They cut channels regularly and do not provide refunds. When you go online, you get a bot who says they will email you but they do not. You cannot call and get a hold of anyone. I would rank them zero. You should avoid all business with this company as they offer a lineup, take your money for 3 months, and will not refund any of it. They cut NBC the day after they charged me $320 so I lost all that.
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