fubo.tv

3.2
3.2 Based on 993 reviews

...

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Five stars for customer service; deductions for protecting main account holder from unauthorized add

Overall experience with the streaming service itself has been great. Support as well. The reason that I am rating a 2/5 is because Fubo verified that there is no proactive account protection as far as verifying whether a charge for an add-on like pay-per-view is authorized or if it should be denied. The best that they can currently do is for billing to issue refunds if the pay-per-view event has begun. A representative of Fubo expressed that I'm not the only one who has experienced this. There must be a way for the main account holder to opt-in to allowing all pay-per-view transactions to automatically go through with the default setting being main account holder or sub-profile users needing to verify information for it to go through. I'd suggest verifying by manually re-entering parts of the payment information including the expiration date.

2
Date of experience: Nov 16, 2025

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