fubo.tv

3.2
3.2 Based on 993 reviews

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Hopp340
Terrible Customer Service – Longtime Loyal Customer Treated Like Trash

I’ve been a loyal FuboTV customer for over 4 years, and I’ve never been treated so poorly by a company. Without any notice or warning, my rate jumped from $87 to over $120, plus they slapped on an extra $28 for packages I NEVER activated or used — charges I’ve never seen on any previous bills.When I contacted customer service to dispute the charges and ask for a refund, they refused to take any accountability. All they kept saying was “That’s the plan,” completely ignoring the fact that I never agreed to this new pricing or the extra packages.To make matters worse, after I pushed back and decided to cancel my subscription, their response was cold and dismissive: “Your account is set to be canceled at the end of the billing period… therefore no refund is available.” So apparently, I don’t deserve a refund just because I refuse to keep paying for something I never signed up for?FuboTV has become greedy, dishonest, and downright disrespectful to longtime customers. Their prices are out of control, they charge you for things you never asked for, and their support team doesn’t care at all. This company has completely lost my trust. Stay far away.

1
Date of experience: Apr 09, 2025

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