Likes:- Fubo is one of the few streaming providers that still offers a free trial- Web interface is easy to navigate- Roku app interface is very similar to other apps and easy to navigate- Roku app performance (load times and streaming quality) is good in the few minutes of content I watched- It is easy to reach support through chat on website, with only a couple-minute wait for a human rep who was able to quickly and clearly answer questionsDislikes:- Clicking on a coupon offer (that I thought would apply at the end of my trial) immediately ended my 1-week free trial, minutes after I started it, without giving me any indication that would happen- Support has no ability to undo unintentional subscription changes made by a customer, so my 1-week trial was over before I ever got to view any content- Although support chat was not a long wait, it gave no indication of estimated wait time or position in queue for a human agent, unlike support chat I have used with other companies
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