fubo.tv

3.2
3.2 Based on 993 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
NicolasPL
Absolute Thieves!

Absolute Thieves!I did a Fubo.tv free trial, then cancelled my trial before the end. This was confirmed with a screen saying trial cancelled. Then Fubo charged me for 2 months afterward. $121.97 for the first month and $141.97 for the second month. I did not sign in or use Fubo during any of these predatory charges. When the second charge came through I noticed the charges and called Fubo's customer service. The agent said that they would reimburse the $141.97 charge since it was charged the same day as I called. They however wouldn't reimburse me for the $121.97 charge. Even though this was a technical issue on their end. They claimed they had no record of a cancellation initiated on my end. Technical issues happen, don't make your potential customers pay for your bad software. All Fubo had to do is do what was right and reimburse me for the first charge and I would likely have become a Fubo customer in the future. This is criminal predatory exploitation of people. DO NOT USE THIS SERVICE!!! THE FREE TRIAL ISN'T FREE!!To Fubo, if you reimburse me for my first wrongful charge of $121.97 I will give you a better review. Until then You're a ZERO STAR company in my book!

1
Date of experience: Nov 27, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More