Signed up for a free trial on 7/6/24 got charged for the lowest subscription that was not the "Latino" package. This company uses false advertising to trick you into signing up for a "free trial" only to then tell you that the free trial only is applicable with certain subscriptions. This is NOT clear on the sign up page. Be careful because a 1 month subscription is almost $100 with tax and fees and they won't refund you. Their sign up page is misleading. Canceled this subscription and will never use them again. Customer service did nothing to fix the issue. Also their help center in the platform is all AI - there is no way to speak to an actual human being on the platform using their chat option. You can only choose from their limited options on common FAQs so be sure you call them within their business hours. Customer service is outsourced to other countries as well.
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