I was down in FL last fall and wanted to watch a football game that was being broadcast on FUBO. I signed up for a 1 week trial only to find out that the game I wanted to watch was not being broadcast in my "region." I cancelled the subscription within the 7 day trial period and received a confirmation email regarding the cancellation. About 6 months later, I received an email from FUBO stating that my membership was due to restart in April. I immediately tried to access my account to cancel (again) but the homepage said that my account was inactive. About this same time, I was alerted by my bank that my Visa card had some fraudulent activity on it and that they were issuing me a new card with a new number. I suspected that the FUBO issue may have been the fraud to which my bank referred. Shortly thereafter, I began receiving weekly emails from FUBO stating that I needed to "update my payment information". I disregarded these emails as I had no plans to reinstate my FUBO account. To my surprise, on May 10th and May 25th two charges appeared on my new credit card from FUBO. I have no idea how they were able to charge my new account. I have disputed the charges with my bank and have also filed a complaint with the FTC. I strongly recommend that you do not sign up for a free trial with FUBO. Even though I received confirmation that my trial subscription had been cancelled, they reinstated the account without my consent and began charging my credit card without my authorization. Despite numerous requests, FUBO refuses to issue a refund even after confirming that my account has been inactive for the past 8 months.
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