Horrible customer service. I called in to cancel my account on my billing day and was told they had to escalate my refund request and a manager would call me. They never did. I call back a few weeks later to ask why I was never contacted, and the support rep tells me that if I had called in on the day of my billing he could get me a refund but now that it's been a few weeks, he can't help me. I CALLED IN THE DAY OF MY BILLING AND THEY NEVER CALLED ME BACK SO NOW I CAN'T GET A REFUND BECUASE THEY DESIGNED THEIR SYSTEM TO NOT ALLOW REFUNDS AFTER 1-2 DAYS FROM THE END OF A BILLING CYCLE. So they purposely don't call me, and then say it's my fault. What pieces of @#$^& design a system like this
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