WE DO NOT RECOMMEND BUYING FUCARE E-BIKES At 2146 kilometres the hub motor on my Fucare Libra failed. It is very disappointing that at a cost of $2400 CAD and after only two years a $500 repair is needed.We purchased two of these bikes and have mostly ridden the same distance and terrain and in the same conditions. Only one motor has failed and therefore it appears it was faulty. Research on e-bike motors indicates we should reasonably expect several years of service from the motor if treated well. For many riders, hitting 10,000–15,000 miles over 3 to 5 years is quite realistic. If you're riding softer terrain, helping the motor with pedalling, and keeping it clean and dry, you might even get 5–10 years out of it. Our bikes are very well looked after: we use pedal assist always, they are covered when not in use, given annual maintenance, and any issues taken care of as soon as they arise. A two-year life span at only 2146 km is not acceptable.We respectfully asked Fucare to cover the cost of the motor ($300) while we covered the cost of repair ($200). To note, you need to plan for a 3-4 week wait for parts to come from China. After providing proof of purchase as requested they never bothered to reply any further.I do not recommend buying anything from Fucare. They do not honour their product.
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Your Ride, Our Full Care. Fucare strives to provide the best value and affordable electric bikes for riders of all levels. Buy your first e-bike with confidence, featuring a 1-year warranty and a 30-day trial period.
