UNACCEPTABLE SAFETY FAILURE – Frame broke while carrying my 3-year-old daughter!The frame of my Fucare Gemini X e-bike snapped at a welded joint near the rear rack — while I was riding with my 3-year-old daughter (13 kg). This is a serious safety hazard. I had issues with this bike from the very beginning, but at least customer service used to be responsive. Now, they are completely ignoring me.This kind of failure should NEVER happen under normal use. It clearly points to poor build quality or a manufacturing defect. It could have caused a serious accident.If you care about your safety or your children’s, think twice before trusting this brand.
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Your Ride, Our Full Care. Fucare strives to provide the best value and affordable electric bikes for riders of all levels. Buy your first e-bike with confidence, featuring a 1-year warranty and a 30-day trial period.
