NOt a year into owning my Fucare Taurus it stopped running. Sent pics and videos of the issue, they said I needed a new clutch. Ordered it from them, had it replaced by a professional e-bike shop, however it was not the clutch. Facade customer service said it must be the motor then. Gave them the motor number and was told they don't make that motor anymore. There's nothing they can do. They had no other recommendations for a place or motor replacement. 1 star because what's the point of buying a bike that you can't get parts for..plus communication time is poor with often days to await any reply.
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Your Ride, Our Full Care. Fucare strives to provide the best value and affordable electric bikes for riders of all levels. Buy your first e-bike with confidence, featuring a 1-year warranty and a 30-day trial period.
