While typical for stores promoted on social media, the products received are not as impressive as what is advertised. The standard squishies were just okay; they were much harder to squeeze than I anticipated. They are less sticky compared to others I've purchased, but this might be due to the fact that my older ones have been cleaned multiple times. The crystal texture, which I was hoping to find in all their items, tends to break apart easily. Upon unboxing, I noticed several scratches and dents, making me hesitant to use them. The smaller versions might hold up better, so I wouldn't recommend purchasing a larger one.
Customer service is inconsistent. They frequently mention that 'small flaws are part of it,' and they seem unwilling to assist unless you have recorded the entire unboxing process. This leads me to doubt the owner's commitment to customer satisfaction. The squishies arrive in tear-open bags, with no resealable options provided, which I would have preferred over the rubber wristband and paper stickers that aren't useful to me.
The company claims to be based in California, but the products ship from China, which feels misleading. Although they don’t explicitly state that the items are made in the US, the marketing around 'handmade' and their US location led me to believe they were crafted locally. I find that another shop I previously bought from outperformed this one in almost every aspect. The only benefit I see here is the variety of molds available and the additional flocking included with orders.
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