Ordered “95% cotton” shirts.Received 100% nylon shirts.Complained right away and it’s been the run-around ever since.At every stage, it’s “please understand that our customer service process is long and cumbersome…”My product was shipped from California, yet they want me to pay for expensive return shipping to China. All to make good on a shirt that was not at all what was described. Should be a 100% refund.Instead of the cumbersome return process, they offered a 20% discount coupon on a future purchase. When I decline that, it became a 30% discount on a future purchase. Um, no.They freely admit that the shirts are not made of cotton as described on the product page, and they promise to “improve and control the quality and details more strictly in the future”.At all stages, the customer service seeks to stall and stall. It’s like they somehow know that there is a time limit on us customers for disputing charges or something. Gee, I wonder how…End result - the credit card company is my friend. They’ve stepped in and approved a disputed charge. It’s like they somehow know that Funbibi pulls this same stunt on many customers. Gee, I wonder how…
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