I ordered an item for my husband for Christmas. Shipping took longer than expected then when it arrived after Christmas it was nothing as expected. It was a cheap, shiny, screen print pull over shirt instead of the sweater we expected. Then when I asked about the return policy they requested pictures of the item then after receiving pictures they responded by telling me they would need to look into the return policy and it could be a long process and that they would get back to me. This has been going on since the middle of December of 2024 it is now January 15th 2025. I am frustrated and am now stuck with a terrible item we can not use and it seems I will not be given the option of returning the item or getting my money back. I Strongly advise anyone to shop elsewhere!
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