My account was not updated in my dashboard, and I was facing issues for some time. I raised ticket number 1240036 regarding this problem.
I would like to sincerely thank Festus for the outstanding support. He was very patient, professional, and extremely helpful throughout the entire process. Festus clearly understood my concern and guided me step by step until the issue was fully resolved.
I truly appreciate his quick response and dedication. Because of Festus, my problem was handled smoothly. Excellent customer service experience!
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