I purchased a 10k account and everything seemed fine until the first payout. There was a glitch that caused the value of BTC to plummet from 117k to 97k in an instant while I had an open position, resulting in a loss of -4000. After contacting the support team, they restored the amount to my balance. However, I later noticed that my consistency score wasn't changing. I reached out to the support team again, who provided information on my trades, showing the -4000 loss but no corresponding +4000 for the refund due to the bug. They informed me that manually added amounts don't count towards the consistency score. Now, I'm at a 1k profit but still showing -20% on consistency. I had a positive experience with this firm initially, but the ongoing bugs, which they attempt to fix but can't fully resolve, leave me feeling like they might be scamming quietly. It's disappointing behavior for a firm to exhibit.
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