Upon receiving my order, I found the items were damaged. While I appreciate an email update, I have now received too many stating they aim to respond within 6 hours, yet after 3 days, I'm still waiting. Trying to resolve this over the phone has been equally frustrating, facing either a premium rate number or a long wait while being told my call is very important.
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Get the look for less with Furniture123’s exclusive range of furniture and accessories. Browse our exclusive collections for your home, office and garden. And for expert advice, call our friendly customer service team or visit your local showroom.
We’re the specialist furniture division of the Buy It Direct Group, which began trading back in 1999. Today we employ 1000+ people and manage 1,000,000+ sq. ft of warehouse space.
*Information correct as of 09/08/2021See more