I ordered a bedside table for £120 that cannot be assembled, and the company offered me a £15 refund or a £20 voucher to keep it. I'm truly shocked that such a proposal would be made for a £120 item. I find this offer quite unreasonable and frankly insulting.
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Get the look for less with Furniture123’s exclusive range of furniture and accessories. Browse our exclusive collections for your home, office and garden. And for expert advice, call our friendly customer service team or visit your local showroom.
We’re the specialist furniture division of the Buy It Direct Group, which began trading back in 1999. Today we employ 1000+ people and manage 1,000,000+ sq. ft of warehouse space.
*Information correct as of 09/08/2021See more
