The service has been very disappointing. I waited over 6 weeks for an appointment to fix a scratch on a high gloss coffee table. After following up twice, a technician finally came but claimed he couldn’t work on high gloss surfaces. He said he would write a report, which would take up to 10 days for review. Despite the company knowing it was a high gloss table needing repair, I still haven’t received a proper response to my complaint after weeks of waiting. This has been a frustrating ordeal.
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The UK's leading provider of Furniture Insurance; protecting sofas, carpets, beds, wood and cabinetry. Furniture care and repair products and services.
