When shared my appalling experience with Trust Pilot they posted this patronising reply. They say they are investigating.This hads been going on for over a month and still no word from them addressing the issue. Just more distain for the customer This their response Reply from Guardsman UK9 Oct 2019Good Afternoon Roland,I'm so sorry that you are not happy with how we have dealt with your claim. Our records indicate your claim is currently under review and it would therefore be inappropriate for us to publicly respond at this time. However, we do acknowledge your concerns, and your comments have been forwarded to our Complaints Team for inclusion in their review.Many thanksSueSue
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The UK's leading provider of Furniture Insurance; protecting sofas, carpets, beds, wood and cabinetry. Furniture care and repair products and services.
