I purchased a VPS from them and their service screwed up : i got billed and didn't get my Virtual Machine, i had to reach the support to get it activated. (for 2 months, my profile page said "Your Virtual machine is getting created, please wait." and i thus couldn't access the control panel from their site.)As a result, i have been billed twice on the course of 2 months. Billet 4 times for 2 VPS when i had only one.When i reached the support to ask for a refund of the falsely billed months, they told me they had identified (only)one paiement and offered a free month that they directly applied to my account.I refused and they reconducted my VPS.I gave them some time before contacting PayPal and they took 2 whole weeks to reply just to say "We refunded you." after PayPal forced them to refund one paiement.I had to contact PayPal again for the second paiement to finally get this solved.And as a response, they deleted the support ticket and my account on their website.
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