Vores konklusion - køber ikke mere varer hos portal der kun lever af at sende din ordre videre ned i en pyramide af underforhandlere og leverandører. Fremover går vi efter shops med lager, der kan levere indenfor få dage og har fysisk adresse hvor skadede varer kan returneres til. At spare 70 kr. er ikke besværet værd. Og måske også købsprisen, men det vil vise sig! Vi fik vores nødradio 10/7Der var noget der raslede i radioen og vi kunne ikke dreje håndsvinget. Vi skrev straks en reklamation. Fik svar om vi ikke kunne komme med en beskrivelse af problemet. Vores svarFor Boutique BETTER PRICEWhen we received the package from Fyndig we could hear a rattling... When we unpacked it we could not turn the handle to charge the emergency radio. Something had stuck. The next day I tried again. The handle had come loose. Still rattling. Charging with handle did not work. Then tried to charge with solar cell. Did not work. Tried charging via power. Didn't work either. Under the base of the radio there has been a small leak of something oily. From the battery? Maybe.Where to returner the radio and what about a New one? Det svar vi fik. Boutique BETTER PRICE20 juli 2024 08:45 CESTI'm very sorry to hear you say that the radio is not working. In order to help you solve this problem more effectively, could you please describe the exact situation with me in detail? For example, is there any error message, is the power connected properly, is there any abnormality in channel adjustment, etc.? We will find a solution for you as soon as possible/Det svar vi sendteRead our message from 19 June. (vi skrev forkert dato) No power generated when using hand crank, no power generated when using solar cell and also not possible to charge the radio from the power plug. Totally dead radio. No response or error messages from a totally dead radio. right! Your feedback "I'm very sorry to hear you say that the radio is not working. In order to help you solve this problem more effectively, could you please describe the exact situation with me in detail?". Not good service. We do not want to receive a new emergency radio from Fyndig / BETTER PRICE. Refund of purchase price only. Where can we hand in the body of the emergency radio in Denmark? Leif JVi tænker om det er et forsøg på at køre os træt og få os til at opgive vores reklamation. Har andre oplevet lignende.De får en stjerne for hurtig svar men med ikke brugbart.Bemærk venligst, at Fyndiq angiver at beskadiget vare kan returneres på deres regning. Hvortil?
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