I ordered prescription eyeglasses from this website and unfortunately had a very disappointing experience. The glasses I received were from Fytoo, but the lens prescription was completely wrong compared to what I submitted in my order.
I contacted customer service immediately by email, explained the issue clearly, and provided the necessary information. Instead of offering a solution, replacement, or refund, they refused to take responsibility or help resolve the problem.
Prescription glasses are medical items, 21:13
ChatGPT >
Prescription glasses are medical items, and receiving the wrong prescription is not a small mistake
— it affects vision and daily life. I expected better quality control and customer service.
I would not recommend ordering prescription glasses from this website. Please be careful before purchasing. Very poor quality control and even worse customer service. I do not recommend ordering from this company FYTOO
Claim your business profile now and gain access to all features and respond to customer reviews.
