tried to submit an honest, fully verifiable review on G2 based on my own experience, including a screenshot that clearly showed my email, account, and subscription details. Despite all of that, G2 rejected my review without any meaningful explanation. I reached out to their support team expecting at least a human response, but instead received the same generic, templated replies that completely ignored the details of my message.I thought maybe it was an error, so I rewrote and resubmitted the review—rejected again, with the same copy-paste response. When I contacted them directly and specifically asked them not to reply with a template, they still responded days later with another irrelevant, canned message that made it obvious nobody actually read what I wrote.After that, I asked for a final response letter regarding my complaint, including how they handle user data under GDPR—what they collect, why they collect it, and how it’s used. I never received a single proper answer. My emails were simply ignored.At this point, my experience with G2 feels extremely one-sided:They demand detailed user data, but don’t clearly explain how it’s used.They reject legitimate, honest reviews without any transparency.Their “support” appears to be nothing but automated templates.They make it nearly impossible to get a real human response.As someone who provided genuine information and followed every rule, I find G2’s handling of reviews and customer data deeply concerning and completely unprofessional. My honest review was shut down, my questions were ignored, and the entire process felt unfair and dismissive. I cannot recommend a platform that treats reviewers this way.
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G2 is a peer-to-peer, business solutions review platform headquartered in Chicago, Illinois.
