See my last comms with this outfit, below. I was sent a short sleeved football shirt, instead of the long sleeved one, I had clearly ordered. Ignore the “.co.uk” reference, this is a Chinese site, with delivery from China, two to three weeks. This is not stated when ordering. Added After First Issue- Subsequently offered a £5 refund!!I’ve already ordered a jersey and you sent the wrong one. Can I propose you just refund the difference in cost for the short sleeved shirt and then we can close the matter. 1. You won’t take returns, unless I pay. This is not acceptable to me. 2. I don’t want to order another shirt, I just want the correct long sleeved shirt I ordered. 3. Your after sales support is nonexistent and you are very difficult to communicate with. 4. You should make it clear on your web pages that manufacture & delivery are from China5. you should also make it clear that you have no formal returns procedure. Please refund the cost difference and I can stop trying to resolve the matter!!
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