I was called directly by Violet who resolved this issue very quickly - thank you for the prompt action and customer service. This company advertised on Facebook wirh Lego - I should have realised it was too good to be true …. I paid for the Lego (which I have not received) then noticed there was a marker on my bank for a payment. I found emails in my inbox stating I had signed up to a membership which takes money out of my account monthly and creates credits which expire in 90 days if you don’t use them - I assume the membership is hidden in their terms and conditions … I cancelled my membership then later received an email to say that another payment was coming out - I contacted them via chat to check this had been cancelled - they asked for my email then ceased to respond to my messages - I had to create an account in order to cancel it …. Make sure to cancel with your bank and read the terms and conditions - a scam to suckers like me who gloss over them! Be careful!
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