I placed an order four weeks before Christmas, but despite receiving an email stating it was delivered, it never arrived. After waiting days, I got another email indicating it was never shipped. I asked if it would arrive in time for Christmas for my kids but received no response. When I requested a refund, I was told 'no refunds.' This experience has been terrible. I truly feel cheated and regret not checking the reviews beforehand. This has been the worst experience I've had, and I feel like I've lost my money. I urge anyone considering an order to read the reviews first.
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