I am very disappointed with your services on my last order. Placed an order before 2pm Friday for Saturday delivery. I was charged fir the products and the Saturday before 12 delivery ( nearly £35) But did not receive the delivery and when checked it did not show timing.. Tried call you Saturday morning eventhough your message says you are open till 14.00 no response. And no answer.Only got a message fir DX today saying you booked for today 9.30 delivery. And that was after 10 am today.Totally disappointed. If this was not possible should have told me before taking the payment. I have rejected the delivery. Please refund my payment and fir the delivery. I now have to think twice before ordering from Gala.Diy and house if tents are providing more choices and better price with much better service. I am not sure if I have chosen the right provider 12 years ago when I first started ordering from you.
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Gala Tent is the UK’s leading ISO 9001 certified supplier of high-quality commercial marquees, pop-up gazebos, and event equipment. Since 1999, businesses, event organisers, and homeowners have trusted us for our durable, innovative structures, including patented marquee designs and robust pop up gazebos. Our products are perfect for weddings, corporate events, markets, and more. We offer next-day delivery, custom printing & branding, extensive warranties, and a full range of spare parts to keep your event running smoothly. Gala Tent is committed to exceptional quality management and sustainability, using eco-friendly materials and energy-efficient processes to deliver the best service every time.See more
