Two days ago, I added funds to my account, reaching $2,400, but there weren’t sufficient funds in the service’s wallet to handle even a small withdrawal. After numerous failed attempts to initiate withdrawals — and with my balance not being locked or restricted — I succumbed to the urge to keep playing, ultimately losing all my money. Upon further investigation, I found that these issues are quite common with the platform. This is genuinely unethical. Others who faced similar problems were compensated, yet I was overlooked. It seems likely this is due to my lesser financial status compared to those who received compensation, which raises further ethical concerns. Despite a public announcement regarding compensation for another player with the same issue, I was told, “We don’t compensate anyone; we treat everyone equally.”
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