I have utilized this platform for many years, starting from my early days with the game, always in good faith and without issues. Recently, I was prompted to complete account verification. I submitted all the required documents, and the support team confirmed that my verification was fully approved. However, when I tried to withdraw my balance, I found that withdrawals had been disabled. Shortly thereafter, my account was permanently banned for an alleged “violation of Terms of Service,” with no clear explanation, warning, or evidence provided. My remaining balance was confiscated, and the support team indicated that the decision was final, with no further details available. This situation has been incredibly disappointing. As a long-time user with a verified account, my funds are locked and confiscated without any transparency or due process. I strongly recommend that others exercise caution when using this platform.
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