My experience with a platform was extremely frustrating and showed a lack of professionalism. I was told to pack my product myself, and after completing the process, I was unexpectedly asked to reopen the box and add more items. This could have been avoided with proper instructions. No representative visited or guided me in person, and everything was handled through rushed phone calls. The way the representative communicated was particularly unprofessional. Instead of resolving the situation, the interaction was stressful and confusing. The platform seriously needs to improve its customer service and train its staff to communicate effectively.
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We are a team of passionate gamers and professionals who thrive to provide gamers an affordable and enjoyable gaming experience. We want gamers to experience the very best of this industry without having to empty their pockets and hearts out. We want our customers to feel and think at all times that they are getting absolute value for money.
If you're in the market for brand-new or pre-owned consoles and games, we've got all your bases covered. From Sony's finest to Nintendo and Microsoft's latest drops, we've got all you want to cop. Along with knock-off prices on our products, we offer free-shipping across the nation and 1-day delivery in select cities.
When you're looking to offload your old games or consoles, we welcome you with open arms. You can sell your old games and consoles for either cash or credit for your trade-ins. At Gamenation, we're also starting a new service where you can sell your old gaming PC's peripherals, and components for cash or credit.See more
