I wanted to buy CIV VI and got on this site through gg.deals. On the product page there was this picture of the full anthology bundle, so I bought it and apparently I had only payed for the base game. There was a small text on the product page that said "Base Game". I filled in a contact form because I obviously wanted the full game. The support team gave me a key to the full game without having to pay extra and a discount code for a possible next purchase.
Great experience overall.
One point of critique: When I payed for the key, I got a confirmation email that said: "Your key will arrive soon." I was starting to worry, because what does soon mean, so I went to trustpilot and saw a 2.6 rating. I thought I had been scammed, of course I was on the wrong website, but I only noticed that a few minutes later, meanwhile the key had already arrived. The point being by not giving a timeframe, I started worrying "Why would they be so vague.", so I think it could be nice to give a timeframe in the confirmation e-mail like "this generally arrives in ...".
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Gamesporium is an official game key store, working directly with more than 250 publishers to provide a trusted selection of PC games. We offer a wide range of products at competitive prices, alongside exclusive deals and promotions. Our mission is to make gaming more accessible and enjoyable for everyone through strong publisher partnerships, support for developers, and reliable service customers can trust.See more