I purchased a puffer jacket and it ripped. got in touch with them in november 2025 and they replaced i with a new one. in novemer 11 2025 well replacement one also ripped in 5 spots, sowed the rips up and contacted them. Being that is was 3 months after i received the coat they refused to exchange the funds. i send pictures and found out today they will not refund the jacket. i had read of others having trouble with the puffer jacket so do not purchase. poor material.
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