My recent visit to The Orangery at Garsons for a coffee and cake break while shopping was unfortunately a complete letdown. My wife and I were hoping for a pleasant refreshment, but what we received was far from it.The coffee was incredibly weak. My cappuccino was virtually tasteless, and my wife's latte was no better – it literally looked and tasted like warm milk. When I politely complained, the staff informed me they only use a single shot and that an extra shot would cost an additional £1. They did reluctantly provide us with a second order, but honestly, the coffee quality was so poor we still struggled to taste any actual coffee.To add to the disappointment, we were advised that for cake, we could only choose from the slices that were already cut, as the whole cakes were still defrosting. The idea of paying for previously frozen cake was unappealing, so we decided to skip it entirely.This experience genuinely made us question the overall quality offered at The Orangery. It's a shame, as Garsons is a well-known establishment, but The Orangery is doing them a disservice and frankly, ruining their reputation.On a brighter note, we've discovered a fantastic alternative: Alver Valley Garden Centre in Gosport. Their coffee is excellent, and they even have live music on Friday afternoons. We'll definitely be taking our business there in the future.
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