In Oregon it has been illegal for a customer to pump their own gas until this year, 2024. In 2023 it was not allowed, so every purchase would require handing your Gas Buddy Driver Card, along with the Driver Number to a station attendant. In doing so, my GB Card info was stolen along with the Driver Number. This resulted in several unauthorized charges to my linked bank card for fuel fill-ups done by someone who is probably a station attendant and who scanned my card to use for their own fuel purchases. I reported these unauthorized fuel purchases, at locations I have never been to, and the response I got from Gas Buddy was to blame me for showing/sharing my GB Card info, even though the ONLY way to use it in Oregon is to provide it to an attendant!!! Gas Buddy is refusing to reimburse me for these unauthorized fuel purchases. When I went online to my GB account to remove my linked bank card, there is no method to do this!?! You can only replace a bank card, not delete it! As a result, my bank card info is still associated with my GB account! Yet they refuse to assume any responsibility for the stolen information and for the unauthorized purchases. 5 total fuel purchases in November alone! I RECOMMEND THAT ALL OF YOU THINK VERY CAREFULLY ABOUT USING GAS BUDDY - THEIR SYSTEM SECURITY IS NOT AS GOOD AS THEY WANT YOU TO THINK IT IS, AND THEIR WILLINGNESS TO RESOLVE A SECURITY BREACH ALLOWING THE STOLEN GB CARD INFO IS NON-EXISTENT!
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GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.