If I could give zero stars, I would. I've been a customer for more than 7 years and only recently (seems like when they switched to GasBuddy+) I've had nothing but issues and problems with their app and website. Their customer service (Brandi) is beyond horrible. She has zero understanding of how to help resolve the issue. She's asked the same question FIVE times and every time, I have given her the information she requested. The sad part is? She wanted to verify my email. Screenshots and five confirmations later, she is still unable to ask the next question. The app...horrible. The website...horrible. The customer service? A JOKE.
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GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.