I'm a VIP4 user who has been using gate.io for a long time. Withdrawal requests I submitted 12 days ago are still in the "being verified" status. I'm also receiving the "your account has been placed under protection" error and cannot create new withdrawal requests. My account has UID: 46821354 and I opened a support ticket with number 30908211 12 days ago, but they only say the issue is under investigation and do nothing else.
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Established in 2013, Gate is one of the world's pioneering cryptocurrency exchanges, serving over 22 million users globally. It consistently ranks among the top 3 globally in both trading volume and liquidity. Gate is currently ranked second globally in 24-hour spot trading volume, supporting spot trading, futures trading, margin trading, and wealth management products for over 3,800 cryptocurrencies. The platform offers comprehensive and diversified digital asset trading and blockchain application services. It employs zero-knowledge technology to ensure the 100% verifiability of user assets.
According to the latest reserve report, Gate's total reserves exceed $10 billion, with a reserve ratio of 128.58%. See more
