Absolutely horrific I got a disability car for my nine yr old son we picked up the Jaecoo 10 am 1/3/2026 on driving out warning lights flashed and beep say gear lever problem pull over into safe place and call for service, bit suspicious as a brand new vehicle already had 31 miles on clock went back next day
sat in showroom three hours was almost ignored still no help or no contact. called Today the 3 day asked for manager of the main ford dealership to contact me again no contact this is meant to be a vehicle for a disabled child with medical issues as I have signed for car no one interested be warned I actually had to pay £700 cash upfront also
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Gates are a vehicle dealer group with dealerships across Essex, Hertfordshire and London. Established in 1920 and appointed as one of the first Ford dealers in the UK, Gates continue to be a family-owned and operated company with six generations of the family having contributed to the dynasty of founder, Frank G.Gates.
The company are also proud of its employees, many of whom have worked at Gates for over 20 years. They provide a wealth of knowledge with their combined total of nearly 4,000 years motor trade experience.
Throughout our history, now spanning over 100 years, Gates have expanded significantly and continue to offer all of the services you'd expect from our dealerships located in Stevenage, St. Albans, Harlow, Woodford Green, Waltham Cross and Braintree.See more
