My son signed up for help with homework last year. It started iff great and then he wasn't able to access the app. He complained about this to them but they have been ignoring him. Two days ago they took out £30 for subscription and when he contacted them, they 'ghosted' him. He is 15yrs old and is very upset by this! I am not happy that my son is being treated this way! This issue has been reported to our bank and I will be leaving a review on Google!
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