I downloaded this app after searching a question on Google and getting it as a result on 9/26/2023. It gave me the option of a 3-day FREE TRIAL before charging $49.99 ($52.99 with tax) for a 6 month subscription. Of course I chose the free trial because I wanted to know how helpful this app would be. After using it for 2 questions, I deemed it unhelpful and went to cancel the subscription.Just as I am about to do so, I get an email saying my subscription was confirmed and it expires in March of 2024. So confused and in a panic, I checked my account, but I hadn’t been charged (yet) so I thought it was a mistake and decided to go ahead and cancel the subscription just in case.Well… 2 hours later, the charge came out of my account. Pissed and annoyed, I requested a refund that very moment. Yesterday (9/27/2023), I got an email from Apple saying there was a decision on my refund request. They deemed it ineligible for a refund without giving any reason as to why!I sent in a review of the outcome so I had to wait up to another 48 hours. I also called Apple after sending in that request (first mistake). I should have called before submitting the review. The representative I spoke with was just as surprised and confused as I was that I hadn't received the refund the first time. Unfortunately, she wasn't able to add any comments that could have helped in getting me a refund. **Lesson here, call before doing anything else**Today, I just got an email saying the same exact thing as the first request, "We reviewed your claim and your purchase doesn't meet conditions for a refund."I have all the screenshots so just know that I will be opening a dispute with my bank once the charge posts to my account.Here's another kicker.. I redownloaded the app yesterday evening and tonight. Yesterday, the app said 3-day free trial then $31.99 after. Today, the app said 3-day free trial, then $41.99 after. So not only do they scam people of a free-trial, they charge so many different amounts.Whoever runs this app, needs to be sued and shut down completely without any hopes of creating another app and I am very serious about that.
Claim your business profile now and gain access to all features and respond to customer reviews.
