I ordered a standalone PC case for R1000 through gdtechnologies.co.za and paid via PayFast. After payment, they informed me they no longer sell the case without a bundled power supply and demanded I pay extra for the bundle. I refused, as that's not what I ordered or agreed to, and requested a full refund instead.
They have not delivered the item, have not processed any refund (well past any reasonable timeframe), and have been unresponsive or unhelpful in follow-ups. This feels like bait-and-switch tactics: advertise and accept payment for one product, then refuse to supply it unless you buy more.
Under the Consumer Protection Act, consumers are entitled to goods as described or a full refund for non-delivery/non-conformity. Their refusal to refund or supply as ordered is unacceptable.
I've escalated to PayFast for a dispute and plan to report to the National Consumer Commission. Save your money and shop elsewhere—there are plenty of reliable PC component sellers in SA with better communication and refund processes.
Do not risk it with GD Technologies if you value your time and money.
Date of experience: January 17 2026
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