UPDATE: I received the new shipment and it arrived in great condition--just what my daughter wanted! I'm upgrading my review to 5 stars.So far, I'm impressed with their customer service - the post office destroyed my order when it arrived instead of delivering it, on the basis that the address on the package was 'illegible.' I didn't find this out right away; I had to call the post office repeatedly until I finally got an answer. Even though it was now well over a month since the order was made, I still asked Gearhumans via email if they would send a replacement and they immediately responded and said they would! I'll update my review when the replacement package arrives.
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