I ordered a hoodie as part of a costume for an event and paid for expedited shipping. They company never shipped the item, when I contacted them they told me it was "just shipped". I was sent a tracking number that did not work and then told no refunds. I was also told they do not agree to ship your package at any time, so the extra I paid for expedited shipping was pointless. The customer service reps were also terrible, they just sent me screen captures of their policies on their webpage, some even contradicting themselves. Do not order from this company, they are scammers.EDIT:I did contact your company and was lied too multiple times, then when my CC company contacted your company they were sent false information about tracking/shipping dates that were not correct. I am having them review this purchase for fraud again and will continue to pursue action against this company until this is made right!!! I have plenty of time to continue to pursue this issue with my CC company and ensure every review service gets a copy of my terrible experience and it is FREE to do so. Please do not do business with this company, they are extremely unethical and possibly guilty of some criminal offenses as well.
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