gearlaunch.com

3.7
3.7 Based on 181 reviews

GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple....

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Bobbi
Gearlaunch

Gearlaunch is a business that profits from stolen IP. It is as simple as that. They claim to be a "platform" only and that it is not their responsibility if patrons illegally use their "platform" for theft. At least once a month for about the last six months, my business's social media gets flooded with posts "platformed" by Gearlaunch. They respond to hundreds of our social posts with a link to a Gearlaunch online store. It that looks like my business officially sponsors it because they use our logo. They also tag hundreds of our social media followers in those posts making it look like my business has started selling swag through Gearlaunch. Then scammers in conjunction with Gearlaunch print and sell swag with our logo without our permission while both the scammers and Gearlaunch profit from the sales. Gearlaunch prints and distributes the swag with the unauthorized use of our logo that has been purchased through their platform. Gearlaunch pays lip service and will ban that store after the damage has been done. When they ban one group that targets my business two more pop up with the exact scam. They do nothing to prevent the illegal use of IP. The most basic minimum due diligence, like reaching out to the business, could stop much of the problem. They won't do that. I have also repeatedly asked to know how much, if any, swag was sold without our permission. They won't answer that question. This takes up so much of my time, reporting, blocking, banning, dealing with an unapologetic Gearlaunch, explaining to customers who were tagged that we are not selling swag through Gearlaunch, and it is causing a real loss of revenue for my business. All one has to do is look at their reviews here and online to see that they don't care about the damage their lack of oversight causes to many businesses.

1
Date of experience: Dec 21, 2023

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