I purchase a hoodie with a silk screened image… it arrive on time, but the image was partly blurred. I sent a picture to support and they very quickly offered to replace it and I could keep the original hoody for my inconvenience.A couple days later they were apologetic and advised they could not replace the hoodie as the image was no longer available and they offered a refund. The refund was back on my credit card within 2 days! I am extremely pleased! I still have a hoody for those blustery days and I have my refund.
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